By DEBBIE MAYO-SMITH
Email is the most used computer application, and the most frustrating and never-ending.
Debbie Mayo-Smith has spent over 10 years learning and championing the effective use of email, as well as the wonderful uses and features of contacts, calendar and tasks.
In the book Debbie talks about the personal inbox secretary everyone has, but doesn’t use. How one can become a communication maven with contacts. How you can ease your workflow with calendar and make persistency pay with Tasks. How to write good emails, integrate social media, Conquer Your Email Overload is succinct and full of tips and tricks.
Debbie Mayo-Smith has also found in her research that some of the most inefficient users of outlook are young graduates. We all assume that youth comes hand in hand with an ease in technology usage. However, young people are early adopters of webmail so once they enter the workplace where many businesses use outlook, they fail to know how to use this kind of software, generally in workplaces that don’t provide any staff training for email usage.